Legal notice

This Legal Notice explains important legal information regarding the use of the JOSHUA SMITH website, our premium seafood and beef products, services, and your rights as a visitor or customer. By accessing or using this website, you acknowledge and agree to the terms described below.

1. Business Information

Business Name: JOSHUA SMITH
Email: support@josephlife.shop
Phone: +64 21 765 4389
Registered Address: 5 Maranui Avenue, Point Chevalier, Auckland 1022, New Zealand.

JOSHUA SMITH is an international online retail brand specializing in premium seafood and beef products. We are committed to providing carefully selected food products through trusted supply channels, with a focus on quality, freshness, and customer satisfaction.

Products may be fulfilled and dispatched from different locations depending on inventory availability, product requirements, storage conditions, and shipping efficiency.

2. Website Use

The content available on this website is provided for informational and commercial purposes only. While we make every effort to ensure that product information, availability, and pricing are accurate and updated, we do not guarantee that all information is complete, error-free, or continuously available.

Your use of this website is entirely at your own risk. JOSHUA SMITH shall not be liable for any direct, indirect, incidental, or consequential damages resulting from website usage, product information, service interruptions, or reliance on website content.

3. Product Information & Food Quality

We make every effort to accurately display product descriptions, specifications, images, weights, packaging details, and pricing for our seafood and beef products.

Due to the natural characteristics of seafood and meat products, slight variations may occur in appearance, size, texture, color, weight, packaging, or availability. These natural variations do not affect product quality or safety when handled and stored correctly.

Product availability, pricing, seasonal selections, and product offerings may change without prior notice due to supply conditions, market availability, or quality control requirements.

All seafood and beef products are intended for food consumption only and are not intended to diagnose, treat, cure, or prevent any medical condition or disease.

4. Fresh Food Handling & Storage Responsibility

Due to the perishable nature of seafood and beef products, customers are responsible for proper handling and storage after delivery.

Customers should follow recommended storage instructions, including refrigeration, freezing, or immediate preparation where applicable, to maintain product quality and freshness.

JOSHUA SMITH is not responsible for product quality issues caused by improper storage, delayed collection, incorrect handling, or failure to follow provided product care instructions after delivery.

5. Shipping, Delivery & Product Transportation

We carefully prepare and package seafood and beef orders to help maintain product quality during transportation. Packaging methods may vary depending on product type, destination, weather conditions, and shipping requirements.

Delivery times may vary due to customs inspections, transportation delays, weather conditions, public holidays, or other circumstances beyond our control.

For international shipments, customers are responsible for ensuring that imported seafood and meat products comply with their local laws, customs regulations, and food import requirements.

6. Customs Duties & Import Regulations

International orders may be subject to customs duties, import taxes, quarantine inspections, food safety requirements, or other charges imposed by the destination country.

Any customs fees, import duties, inspection charges, or additional government requirements are the responsibility of the customer.

Customers are encouraged to check their local regulations regarding seafood and meat imports before placing an order.

7. Intellectual Property

All website content, including but not limited to text, graphics, logos, product images, videos, icons, designs, and brand materials, is the property of JOSHUA SMITH or its licensors and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, modified, distributed, or used without prior written permission.

8. Cookies & Analytics

Our website uses cookies and similar technologies to improve website functionality, remember customer preferences, analyze website performance, and enhance your shopping experience.

These technologies may include:

Necessary Cookies
Performance & Analytics Cookies
Marketing & Advertising Cookies

We may use third-party analytics and advertising platforms, including Google Analytics, Meta (Facebook) Pixel, and TikTok Pixel, to understand customer behavior, improve website performance, and optimize marketing campaigns.

You may disable cookies through your browser settings, although some website functions may not operate properly.

9. Advertising Practices

Our advertising partners may collect limited browsing information through cookies or tracking technologies to measure advertising performance, personalize marketing content, and provide relevant product recommendations.

As a result, customers may see advertisements related to JOSHUA SMITH products on other websites, search engines, or social media platforms after visiting our website.

10. Data Protection & Privacy Rights

We respect your privacy and process personal information in accordance with applicable data protection laws and regulations.

Depending on your location, you may have rights regarding your personal information, including:

Access to personal information collected by us
Correction of inaccurate information
Deletion of personal information where applicable
Restriction or objection to certain processing activities
Data portability where legally available

To exercise your privacy rights or request further information, please contact us using the email address provided below.

11. Third-Party Websites

This website may contain links to third-party websites, payment providers, logistics services, or other external platforms for customer convenience.

JOSHUA SMITH does not control these third-party websites and is not responsible for their content, privacy practices, security policies, or terms of use.

12. Limitation of Liability

To the maximum extent permitted by applicable law, JOSHUA SMITH shall not be responsible for any loss, damage, delay, expense, or inconvenience resulting from website usage, transportation delays, customs procedures, product storage after delivery, or third-party services.

Our responsibility is limited to providing products and services in accordance with applicable laws and the terms stated on this website.

13. Changes to This Legal Notice

We reserve the right to update or modify this Legal Notice at any time. Any changes will become effective immediately after being published on this page.

Customers are encouraged to review this page periodically to stay informed about updates to our policies and practices.